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Which operating system is used for the installation of Abacus?
We use Linux for all our systems. However, you will never need to log into or view a Linux server. All Abacus server management can be done through the AbaHost console.
What are the server dimensions in terms of CPU/RAM?
The whole concept of AbaHost is that you don't need to worry about RAM and CPU. You simply purchase ATK users and disk space, and we take care of the CPU and RAM. Our systems monitor RAM and CPU usage and we adjust these resources in real time at no extra cost.
How often do you perform backups and how long do you retain them?
Arcanite retains the two most recent backups, as well as one backup for each of the past 7 days, one backup per week for the last 7 weeks, and one backup per month for the last 3 months. Additionally, a daily copy is made, with the two most recent copies stored at a remote location.
My company uses Abacus and we don't have a partnership with an Abacus reseller. Can we establish a contract with you directly?
We collaborate with partners who resell Abacus and manage their clients' servers via our AbaHost platform. Generally, we do not establish direct contracts with Abacus end users.
As a reseller, what technical knowledge is required to use AbaHost?
No technical knowledge is required beyond the basic training provided by Abacus. AbaHost is an intuitive platform that allows you to easily order and manage Abacus servers without technical involvement on your part. We handle the configuration, security, and monitoring of your Abacus servers.

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